US Firms Best at Advancing Workers Up the Career Ladder

AT&T, American Express, Cisco, PG&E and Microsoft are the top five companies in the US successfully advancing employees up the career ladder, according to a newly created Index.

The American Opportunity Index, a groundbreaking scorecard that ranks large companies by how well they create economic mobility for their workers, has been created by the Burning Glass Institute, Harvard Business School’s Managing the Future of Work Project and the Schultz Family. It’s the first of its kind corporate scorecard using big data Analytics to track real-world outcomes of American workers.

The Index, which assesses the 250 largest US public companies based on the real-world experience of more than three million of their employees, is unprecedented in its focus on worker outcomes, not corporate policies or practice. Compiled through a big-data analysis of career histories, job postings and salary sources, the Index studies the progress of workers in jobs that are open to those without a degree. 

OVERALL TOP 50 COMPANIES

The Top 50 companies best at advancing workers up the career ladder (in ranking order) include:

1. AT&T
2. American Express
3. Cisco Systems
4. PG&E
5. Microsoft
6. Fiserv
7. Liberty Mutual Insurance Group
8. HF Sinclair
9. International Paper
10. Southwest Airlines
11. Kinder Morgan
12. WESCO International
13. Fannie Mae
14. Hartford Financial Services Group
15. Cigna
16. TD Synnex
17. Wells Fargo
18. Mastercard
19. Capital One Financial
20. Intel
21. Nucor
22. Salesforce
23. Costco Wholesale
24. Estée Lauder
25. Paccar
26. Adobe
27. Oracle
28. Hewlett Packard Enterprise
29. Kimberly-Clark
30. Expeditors Intl. of Washington
31. TIAA
32. US Food Holding
33. CDW
34. Sherwin-Williams
35. Stryker
36. IBM
37. Applied Materials
38. Visa
39. Autozone
40. Cognizant Technology Solutions
41. Qualcomm
42. Prudential Financial
43. Travelers
44. PPG Industries
45. Occidental Petroleum
46. Honeywell International
47. US Bancorp
48. Verizon Communications
49. Arrow Electronics
50. Goldman Sachs Group

OPPORTUNITIES TO THRIVE

The Index also identifies the 50 best firms across five different models of opportunity creation: the Best Workplaces to Advance Within, the Best Workplaces to Start From, the  Best Workplaces to Stay and Thrive at One Company, the  Best Workplaces to Advance Without a College Degree, and the Best Workplaces That Grow Their Own Talent. Companies that are succeed at generating opportunity across multiple models, include: Ross Stores, Kinder Morgan, Costco Wholesale, WESCO International and Salesforce.

“Opportunity and upward mobility have long been central to the American experiment, however this generational trend has been on a decades-long downward slide. If you were born in the 1940’s, you had a 90% chance of doing better than your parents. Today, it’s even odds,” said Matt Sigelman, president of the Burning Glass Institute. “Much analysis of economic advancement focuses on a worker’s individual education, training, and experience or even personality, but the truth is the country’s biggest companies play a crucial role in creating opportunities for their employees to thrive.”

OPPORTUNITY FOR WORKERS

“American businesses are struggling to hire, grow and retain the workers they need to remain competitive. They lack visibility on how their workers advance and how their policies affect their employees’ prospects. They are missing critical components of the big picture,” added Joseph B. Fuller, Professor of Management Practice, Harvard Business School and Co-Director of the HBS’s Managing the Future of Work Project. “The Index assesses how effectively large corporations manage their human talent, identifies which companies are leading the way, and provides a framework for benchmarking progress.” 

The Index measures which companies are most likely to create opportunity for workers in roles open to non-college graduates across three criteria: access (who is able to join the company); wage (how well they are paid); and mobility (how far a worker will advance – either at that company or once they leave for another company).

KEY FINDINGS

Key findings from the Index reveal that: 

• Where you work is critical: workers at companies at the top end of the Index earn almost 2.5 times more than their peers in the same roles at companies ranked at the lower end of the Index. Across a range of roles, this can translate to a difference of $1.5 million or more over the course of a career.
• What your employer does matters: workers at companies ranked high on the Index get promoted a year faster on average than workers at companies ranked lower on the Index. After five years, workers at well-performing firms will advance almost three times further.
• There is no single model of opportunity: there are different drivers of opportunity creation, including access, wage and mobility, that vary depending on the shape, culture and business model of a company. A firm’s sector matters but isn’t its destiny – the top 50 list includes companies from 21 out of 27 sectors. With 161 of the Fortune 250 appearing on at least one list, most companies are delivering well for workers in at least one way, but all have work to do to improve.
• The Index offers a set of concrete goals to which companies can aspire: The performance of top firms on each metric provides a set of actionable benchmarks: an average time to promotion of no more than 5 years; five-year retention rate of at least 70% of a starting cohort; and wages that are at least 40% above the median wage for a given occupation. 

The goal of the Index is to empower workers to make better decisions as to what positions to seek and what firms to prioritise in their job searches; recognize companies that are setting an example of how to create opportunity; and arm corporate executives and HR leaders alike with data they need to take meaningful action within their companies to boost the competitiveness of their workforce. 

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