CONFLICT RESOLUTION – PART 3: The value of lived & learned experiences

In part three of a four-part series on conflict resolution, facilitation experts Toby Berkman and Dan Egol discuss the value of drawing on lived and learned experiences to help achieve a successful resolution. For facilitators, it is critical to understand the value of both lived and learned experience as elements of identity. Lived experiences are those that can … Continue reading CONFLICT RESOLUTION – PART 3: The value of lived & learned experiences